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Terms and conditions

Version v1 · last updated 7 September 2026

CrackSivakasi — Terms and Conditions for Shops Version 1 · Effective from the date you accept them CrackSivakasi is a service operated by SpyderAI Technologies Private Limited ("we", "us"). It gives a fireworks shop its own website and an online shop manager. These terms are the agreement between us and you, the shop owner. By ticking "I agree" in your shop manager, you accept these terms on behalf of your shop. 1. WHAT WE PROVIDE 1.1 A website for your shop at an address under cracksivakasi.com, a manager for you to run it from, and a starting catalogue of products you may edit or replace. 1.2 We provide the software. We do not buy, sell, store, pack, transport or deliver fireworks, and we are not a party to any sale you make. 1.3 We may change, add to or improve the service. If a change materially reduces what you have paid for, you may cancel and we will refund the unused part of your subscription. 2. WHAT YOU ARE RESPONSIBLE FOR 2.1 Your licences. Fireworks are regulated in India. You confirm that you hold every licence, permit and approval required to store and sell the products you list, and that you will keep them current. This is entirely your responsibility and we do not verify it. 2.2 Your products and prices. Everything on your website — product names, descriptions, photographs, prices, discounts and stock — is entered by you and is your responsibility. You confirm it is accurate and not misleading. 2.3 Your sales. Every order placed through your website is a contract between you and your customer. You are responsible for accepting or declining it, for the goods, for delivery, for returns and refunds, for any tax you must charge or remit, and for anything that goes wrong with the goods. 2.4 Your customers. You will deal with your customers' details honestly, use them only to fulfil their orders, and follow the law that applies to them. 2.5 Your account. Your shop manager is reached with a code sent to your mobile number. Keep that number secure and tell us at once if you lose control of it. Anything done from your account is treated as done by you. 3. MONEY 3.1 We charge you a subscription for the service. The current price and period are shown before you pay. 3.2 We do not handle your customers' money. Customers pay you directly — by cash, by UPI, by bank transfer, or however else you have chosen. We never hold, collect or route those payments, and we take no commission on your sales. 3.3 Your subscription is for a fixed period and does not renew automatically. Your website stops serving customers when the period ends, and starts again when you renew. Your data is kept in the meantime. 3.4 Subscription fees already paid are not refundable, except under 1.3 or where the law requires it. 4. WHAT WE MAY DO 4.1 We may suspend or remove any content, or suspend your website, if we reasonably believe it is unlawful, breaches these terms, infringes somebody's rights, or puts our other shops at risk. Where we can, we will tell you first and give you a chance to put it right. 4.2 We may end this agreement, with a refund of the unused part of your subscription, on thirty days' notice. 4.3 We may end it immediately, without refund, if you sell without the licences required, use the service unlawfully, or repeatedly breach these terms. 5. YOUR CONTENT 5.1 What you put on your website stays yours. You give us permission to store it, publish it on your website, and show it in the ordinary running of the service. 5.2 You confirm you have the right to use every photograph, name and description you upload. 6. WHAT WE DO NOT PROMISE 6.1 We work to keep the service running, but we do not promise it will be uninterrupted or free of faults. 6.2 We are not responsible for lost sales, lost profits, or any indirect loss. Our total liability to you, for anything arising out of this agreement, is limited to the subscription fees you paid us in the twelve months before the claim. 6.3 Nothing here limits liability that cannot be limited by law. 7. ENDING IT 7.1 You may stop using the service at any time. Tell us and we will close your website. 7.2 When this agreement ends, your website stops serving customers. We keep your data for ninety days so you can ask for a copy or change your mind, and then delete it. 8. THE REST 8.1 These terms are governed by the law of India, and the courts of Tamil Nadu have jurisdiction. 8.2 If we change these terms, we will publish a new version and ask you to agree to it the next time you open your shop manager. The version you accepted continues to apply until you accept the new one. 8.3 You may not transfer this agreement to somebody else without our consent. If you sell your shop, tell us and we will help move the account. Questions: SpyderAI Technologies Private Limited — 88380 47298

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